Our customer call centre remains open, along with our other office-based staff, the team are now working remotely. We are taking your calls between 10am and 4pm. Our repairs team continue to take calls between 8am and 6pm. We are currently undertaking emergency repairs only. We are keeping all our services under review and will Read the full article...
Read more →Fire and building safety
We want to make sure our residents are safe in the building they live in. It’s why we’re doing everything we can to ensure East Village complies with all the Government guidance and regulations.
Most importantly, all homes at East Village are safe to occupy. Independent fire risk assessors continue to confirm that residents can safely remain in their homes while fire safety works progress, with a range of interim safety measures in place where required.
Our commitment to fire and building safety
Since the tragic fire at Grenfell Tower, we’ve been on a journey to identify the building defects across the village and working to hold responsible parties accountable.
Building safety isn’t just about meeting regulations or fixing problems when they arise. It’s about actively managing risk, identifying potential issues early, putting the right controls in place, and continuously improving how we maintain our homes.
Working in partnership
We’re committed to delivering the highest standards of fire safety for residents in our homes and working in partnership is a key part of how we do this. By working closely with key stakeholders including EVML, Get Living, the fire and rescue services and other organisations, we’re better equipped to keep residents and communities safer.
Higher-risk buildings (HRB)
HRBs are buildings that are 18 metres or more in height or have seven storeys or more and contain at least two residential units.
The safety of residents is our highest priority. The tragic Grenfell Tower fire in 2017 was a watershed moment for the housing sector, prompting a fundamental cultural shift in how building and fire safety is understood, managed and communicated. In response, the government introduced legislation and oversight, including the Building Safety Act 2022 and the establishment of the Building Safety Regulator.
We want to clearly demonstrate how seriously we take our building safety responsibilities, and how we’re embedding a culture of proactive risk management and open engagement.
Guidance for leaseholders selling, staircasing or re-mortgaging
If you’re planning to change your mortgage, are thinking of selling or want to buy more shares in your home, you need to consider that many lenders have now made changes to their conditions.
Mortgage lenders are increasingly querying the make-up of external walls on buildings. These queries cover all building types and not just those with cladded materials on the exterior.
Some mortgage providers are currently asking for additional information about a building’s external wall system in an EWS1 form before they are willing to lend against it. EWS stands for External Wall System.
The latest Government advice is lenders shouldn’t ask for EWS1 forms on buildings below 18 metres. We welcome the announcement by the Secretary of State for Housing that government will encourage lenders to take a more proportionate approach to EWS1 forms.
We’re finding some mortgage lenders are requesting an EWS1 Form before signing off a mortgage. Depending on where you live, this may mean you’re not able to staircase, remortgage or sell your home at the current time.
However, not all mortgage lenders are applying the same criteria, so it is worth shopping around. This issue is unlikely to affect transactions where there is not a mortgage.
We realise this may be difficult news for our homeowners, and are very sorry this could leave you in a difficult position. Together with our partners in the sector, we’re doing everything we can to find a way forward with the Government.
We’re here to support you, we’d encourage any homeowner who’s looking to staircase, remortgage, or sell their property to contact us first before incurring any fees for legal or financial advice.
Coronavirus update – 25 March Please click to read the Covid-19 Update at East Village from Get Living and the East London Village team. Rent information If you are worried about your ability to pay your rent or have a change in circumstances, please feel free to contact our team for help and advice on Read the full article...
Read more →Maintaining our service to residents – Coronavirus Your health and safety are our top priority. Members of our senior team are meeting daily to monitor the coronavirus situation and make plans for how we adapt our service. Here is a current update or all our residents. As of Wednesday 11 March, our contractors are still Read the full article...
Read more →For information on building safety measures being taken across the Village, please click here.
Read more →Leaseholders: For information about fire safety and cladding reports please follow the link here.
Read more →Further to East Village Management Limited’s recent application to the First-Tier Tribunal Property Chamber (Residential Property) for the dispensation of such consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 in respect of potentially planning to enter into a long-term electricity contract in relation to the supply of electricity to the communal Read the full article...
Read more →Further to East Village Management Limited’s recent application to the First-Tier Tribunal Property Chamber (Residential Property) for the dispensation of such consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 in respect of potentially planning to enter into a long-term electricity contract in relation to the supply of electricity to the communal Read the full article...
Read more →We’re delighted to announce that our Residents’ Annual Report for 2017/2018 is now available to view here. It highlights the work we’ve done in the past 12 months for our residents and in the community. In the report we’ve also taken the opportunity to share details of our performance during this period. Please follow this Read the full article...
Read more →We have just sent out a notice which is the next stage in the consultation about the tendering of the management contract for Triathlon Homes. If you would like to view the key tender documents, please email ku.gro.puorghsnull@liamecioV.semoHnolhtairT and we’ll book you an appointment. We want your feedback and have extended the consultation until 28 Read the full article...
Read more →Triathlon Homes are working in partnership with L&Q (housing management services) and EVML (maintenance and communal services) to ensure that we remain compliant with all the requirement for fire safety and management. We can confirm that all the fire risk assessments are up to date, and that you should continue to follow the advice on Read the full article...
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